Returns & Exchanges

At Lifely, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for easy returns and exchanges on all eligible items. Our goal is to ensure your shopping experience is as seamless and stress-free as possible.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

  • 2.
    Prepare Your Package

    Securely pack your items in their original packaging, ensuring all tags are attached and the product is in its original condition.

  • 3.
    Print and Attach Label

    Download your prepaid shipping label from the portal, print it out, and fix it clearly to the outside of your return parcel.

  • 4.
    Drop Off and Track

    Leave your package at any authorized carrier location and keep your tracking number handy while we process your refund or replacement.