Returns & Exchanges
At Lifely, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for easy returns and exchanges on all eligible items. Our goal is to ensure your shopping experience is as seamless and stress-free as possible.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Securely pack your items in their original packaging, ensuring all tags are attached and the product is in its original condition.
- 3.Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and fix it clearly to the outside of your return parcel.
- 4.Drop Off and Track
Leave your package at any authorized carrier location and keep your tracking number handy while we process your refund or replacement.
